WHAT IS THE STANDARD PRODUCTION TIME FOR CUSTOM DESIGN ORDERS/SITE ORDERS?

• PRODUCTION TIMES MAY VARY, BUT WE DO ASK FOR AT LEAST 6 WEEKS TURN AROUND TIME!

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IF I NEED AN ORDER UNDER 6 WEEKS, WHAT SHOULD I DO ?

• IF YOU NEED AN ORDER UNDER 6 WEEKS THAT WOULD BE CONSIDERED A RUSH ORDER.

• RUSH ORDERS MUST BE PAID IN FULL TO START AND MUST BE SENT IMMEDIATELY AFTER PURCHASE.

• RUSH FEES ARE NON-REFUNDABLE! WE SUGGEST ALL CLIENTS TO START 6 WEEKS IN ADVANCE. 

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CAN YOU GAURANTEE MY OUTFIT WILL BE SHIPPED AND ARRIVE ON TIME? 

• SHIPPING CAN TAKE UP TO 5-7 BUSINESS DAYS (USA)

• ONCE YOUR GARMENT HAS BEEN SENT OUT, WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED PACKAGES WHILE IN TRANSIT. 

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WHERE IS BELLY THE BRAND STUDIO LOCATED? 

• WE ARE LOCATED IN MT RAINER, MD!

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HOW CAN I GET IN CONTACT WITH YOU FOR GENERAL QUESTIONS? 

• PLEASE USE THE "CONTACT TAB" 

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WHAT FORMS OF PAYMENT CAN BE USED ? 

• BELLY THE BRAND ACCEPTS PAYMENT THROUGH PAYPAL, APPLE PAY, CASH APP,  AND ALL MAJOR CREDIT CARDS.

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DO YOU OFFER CANCELLATIONS OR REFUNDS?

• BECAUSE ALL GARMENTS MADE HERE AT BELLY THE BRAND ARE CUSTOM MADE TO ORDER IN HOUSE, ALL ORDERS ARE FINAL. WE REQUIRE FULL PAYMENT ON GAMRNETS ON OUR SITE AND QUOTED CUSTOM GARMENTS $500 AND UNDER. ​

• WE DO NOT ACCEPT REFUNDS FOR ANY REASON UNLESS IT IS DISCUSSED AND SETTLED BY MANAGEMENT.

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DO I NEED TO SEND A DEPOSIT FOR MY CUSTOM DESIGN ORDER? 

• YES, THERE IS A NON -REFUNDABLE DEPOSIT FEE AND IT IS NOT INCLUDED IN THE TOTAL PRICE. 

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